Question 1

Where is Mardelian Farm?

Accepted Answer

Mardelian Farm is located in Virginia just a little south of the capital city of Richmond. We are in a beautiful and welcoming area know as Dinwiddie Courthouse.

Question 2

Can I visit the farm anytime during the weekday or weekends?

Accepted Answer

Unfortunately no. Because we are a working farm we cannot have unexpected guests stop by without an appointment. However, if you would like to visit Mardelian Farm, go to the bottom of this page and sign up for our news and sales. We will notify you when we plan to have any special events or open farm days, like we have in the past. We find this is a great way to host customers and friends from time-to-time. We usually have these events in fall season. Become a Facebook friend because we also post when we'll have any "open farm days" or other special events.

Question 3

Are all of your products made in America?

Accepted Answer

Actually, Yes!  All of Mardelian Farm products are made right here on our farm in Dinwiddie Courthouse Virginia, USA.  We manufacture and distribute every product we offer from our farm.

Question 4

How much is shipping?

Accepted Answer

Currently Mardelian Farm is offering a flat shipping rate for each order of just $9.99.  So grab all you want because the shipping costs we stay the same as long as it's all shipped to your single address. Keep in mind that we can also ship gift orders with a card showing your note in the package too. Just go to the contact us page and make these arrangements.

Question 5

Can I make a gift order

Accepted Answer

Yes! We can take your special order and even include a little message in the box.

Question 6

Can you do custom orders

Accepted Answer

Give us a text at 804-536-6860 during regular business hours 9am-7pm Eastern Time Zone with special custom orders.  We will be glad to consider any request and try to accommodate.  Please don't send me a text in the middle of the night I will get super grumpy.   Calls may delay response so please text.

Question 7

How long does it take for your soap to cure?

Accepted Answer

It takes about six weeks for our soap to cure from the manufacture date.  During curing the soap loses moisture and becomes hard and increases lather.
 
One of Mardelian Farm's soaps Castile Soap is cured for one year before it is ready to be sold to our customers.  This soap is one of the oldest soaps know to man.

Question 8

Why do you use lye in your soap making?

Accepted Answer

As the old adage goes No lye--means no soap!  All real soap is made with lye (sodium hydroxide) mixed with a liquid.  Mardelian Farm usually uses goats' milk as the liquid.  Any skin or hair cleansing product made with out sodium hydroxide is not soap, it is detergent.  Please note that the lye has been made to sound very scary but in reality it is also used in the food industry as well as soaping.  Lye is used to peel some fruits and vegetables, used in the making of doughy pretzels and to make hominy.  It is also used to cure some meats.

Question 9

What preservatives do you use?

Accepted Answer

Any liquid item that contains water or milk must have a preservative to guard against yeast and bacterial growth.
 
We currently use a combination of Leucidal Liquid and AMT Coconut.  It might be useful if we provide you with the manufactures info on these products.  
 
AMTicide® Coconut is created by fermenting Cocos nucifera (Coconut) fruit with Lactobacillus to deliver a non-irritating, effective and multifunctional product which can provide moisturizing and conditioning benefits in hair and skin care applications.  In addition, it is effective at preventing the growth of fungus, specifically yeast and mold, thus providing additional protection for formulations using natural preservatives systems.
 
Disclaimer
Statements contained herein have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat and cure or prevent disease. Always consult with your professional skin care provider.
California Prop 65 Statement: The following statement is made in order to comply with the California Safe Drinking Water and Toxic Enforcement Act of 1986. This product is not known to the State of California to cause cancer, birth defects or other reproductive harm.
 
Leucidal® Liquid SF MAX is
Now on the Whole Foods Acceptable Premium Preservative List
Approved for use as an ingredient in ECOCert Certified Organic products
Leucidal® Liquid SF MAX is a salicylic acid-free, probiotic-based ingredient created by the fermentation of Lactobacillus in a defined growth medium.  Optimizing the fermentation process to tighten the specification for bacteriocins, Leucidal® SF MAX provides broad spectrum antimicrobial results with an increased degree of confidence. Lactobacillus is one of the species of microorganisms used to produce fermented products such as sauerkraut and kimchi, a Korean dietary staple from cabbage. Like many members of the lactic acid bacteria family, Lactobacillus is capable of restricting the growth of other microorganisms by acidifying its environment.  However, in addition to acidifying its environment, Lactobacillus also produces novel antimicrobial peptides, also known as bacteriocins, that are capable of providing broad spectrum antimicrobial protection.
 
Disclaimer
Statements contained herein have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat and cure or prevent disease. Always consult with your professional skin care provider.California Prop 65 Statement: The following statement is made in order to comply with the California Safe Drinking Water and Toxic Enforcement Act of 1986. This product is not known to the State of California to cause cancer, birth defects or other reproductive harm.

Question 10

What type of shipping packaging do you use?

Accepted Answer

As you can imagine we receive shipments each and every day and have and receive an abundance of packing material.  We do reuse this packaging when sending out orders to our customers.  Any additional is sent for recycling.  On occasion we have to purchase packaging material.  All attempts are made to purchase recycled packaging or products that will break down in the environment.

Question 11

Do you offer wholesale? Can we host your products in our store?

Accepted Answer

Yes we have wholesale opportunities and we are in many stores in our area.  Please send us an email at Cindy@Mardelianfarm.com with any questions or request concerning wholesale.

Question 12

Are you able to donate products or funds for fundraisers?

Accepted Answer

We get many request a week to donate and support local and national fundraisers.  At this time we are currently setting up a program with The Tunnel to Towers Foundation.  We value the lives of our armed forces and law enforcement lives and their families.  We understand that our freedoms are given by those that stand up when other retreat.